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Emotional Intelligence



This program reveals:

•The tiny amount of info on which you are judged; many overlook this credibility killer

•What respected and well-liked people know about emotional mastery—it’s easy to learn

•A powerful tip to recover from a really bad day—guaranteed to help you bounce back fast

•The key to being the kind of person others enjoy being around. Amazingly, this has nothing to do with being popular and talkative!

•A tip technique for getting better, quicker results with less effort

(HINT: It’s why wildly successful people work half as much with twice as much to show for it!)



Day 1

Quarter 1

Overview of Emotional Intelligence (EI): How mastering EI elevates your professional and personal success


Recognize how your public image influences others' perception of you, your credibility, and your leadership potential

Identify the surprisingly small amount of information on which your reputation is based. Miss this important lesson and risk being disregarded!

Evaluate the profound impact of stress on your professional image


Quarter 2


•Avoid the most common blunders that create a negative impression

•Are you perceived as difficult? 3 subtle signs to watch for

•Dangerous emotions that alienate others and how to quickly recognize them in yourself

•Scientifically proven strategies for impulse control. You’ll wish you’d heard these years ago!

•Mastering emotional turbulence—sure strategies to bounce back fast

•Professional and diplomatic way to respond to negative feedback—you’ll learn not to take it too personally and even look good afterward.

•Think quickly on your feet and respond with diplomacy and tact when challenged

•Energy-management principles that inspire energy and productivity

•Sustaining appropriate focus to stay fully engaged in tasks that demand intense concentration and commitment

•How to find out if you are a difficult person and what to do if you are?

•5 social needs you must feed before others will listen to you

•4 communication styles and how to quickly relate to and be understood by them

•Why many “high potentials” will not become “high performers” and what you can do to avoid this tragic mistake


Quarter 3



Quarter 4



Day 2

Quarter 1

Social Awareness


Quarter 2

Social Awareness

•How to recognize and side step credibility killers? Easy to fix, but oh, so easy to overlook!

•Recognize disengagement in others and intervene quickly and effectively

•Differentiate between confrontation and influence. Master this and watch your credibility soar!

•4 steps to be influential in times of conflict

•The secret support system of top performers

•3 step order of influence

•7 keys to build authentic rapport

•7 sure ways to be more influential


Quarter 3

Relationship Management


Quarter 4

Relationship Management



For professionals who want to advance their credibility and cultivate diplomacy and tact so they may more positively engage and influence others.



The workshop is conducted over two insightful days.


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I’d like to thank you for an excellent session that resonated well with everyone involved, and I would like to personally thank you for the special attention as it assisted me tremendously in my evolving challenging role … kinda puts things into perspective and lays out the required preparation and attributes I need to manage in order to conquer the challenges ahead.  
It particularly helped me focus my 100-day plan, and on the call with my global boss, there was little to dispute as I learned how to focus efforts and...

Starcom Media Vest Group ,